Terms of Use

Zkussatq™ is owned and operated by Shenzhen Qiyu Technology Co., Ltd. The company information above identifies the business responsible for operating zkussatq.com and providing customer support in connection with the website.

These Terms of Use govern your access to and use of the Zkussatq™ website, including its pages, content, features, and other online services made available through the store.

By accessing or using our website, you agree to these Terms of Use and other applicable policies published on the website. If you do not agree with these Terms, please discontinue use of the website.

1. About Zkussatq™

Zkussatq™ is a modern lighting brand owned and operated by Shenzhen Qiyu Technology Co., Ltd.

Our website provides information about the Zkussatq™ Light Collection and allows customers to browse products, review specifications, place eligible orders, access customer-service information, and learn about our applicable store policies.

References to “Zkussatq™,” “we,” “us,” or “our” in these Terms refer to Shenzhen Qiyu Technology Co., Ltd. in its operation of the Zkussatq™ online store.

2. Eligibility to Use the Website

You may use our website only where your access and activities are permitted under applicable law.

If you use the website to make a purchase, you must have the legal capacity required to enter into that transaction in your jurisdiction or otherwise have appropriate authorization.

You are responsible for ensuring that your use of the website complies with laws and regulations applicable to you.

3. Website Use

You may use the Zkussatq™ website for legitimate personal shopping, product research, customer-service communication, and other lawful purposes consistent with the normal operation of an online store.

When interacting with the website, you agree not to intentionally interfere with its operation, security, accessibility, or the ability of other customers to use the website.

Use of our website does not give you ownership of any website content, software, branding, product imagery, or other materials made available through the store.

4. Information You Provide

When you provide information through our website, including contact, delivery, account, order, or customer-service information, you agree to provide information that is reasonably accurate, complete, and current.

Providing inaccurate information may affect our ability to process an order, deliver a parcel, respond to a request, or provide customer support.

If you become aware that information associated with an order is incorrect, please contact service@zkussatq.com as soon as possible.

For purchase-related inquiries, please include your order number whenever applicable.

5. Accounts & Account Security

Certain website features may allow or require customers to create or use an account.

Where an account is available, you are responsible for maintaining the confidentiality of your login credentials and for taking reasonable steps to prevent unauthorized access.

You should contact us if you reasonably believe that an account associated with your use of our store has been accessed without authorization.

We may restrict or suspend access where reasonably necessary to protect customers, website security, our systems, or our legal rights.

6. Product & Website Information

We make reasonable efforts to present product information clearly and accurately.

Product pages may include information such as:

  • Dimensions

  • Materials and finishes

  • Light color or color temperature

  • Brightness information

  • Power requirements

  • Charging specifications

  • Battery information

  • Controls and functions

  • Intended usage environment

  • Available product variations

Features and specifications vary by product. Customers should review the applicable product page before purchasing or using a product.

Minor differences may occur between product images displayed online and the physical product because of screen settings, photography, ambient lighting, material characteristics, or reasonable production variations.

7. Website Content Accuracy

We make reasonable efforts to maintain accurate and current website information.

However, occasional typographical, technical, pricing, availability, specification, or other content errors may occur.

We may correct evident errors or update website information when reasonably necessary.

If an error materially affects an order that has already been submitted, we may contact the affected customer to explain the issue and provide an appropriate next step.

8. Intellectual Property

The Zkussatq™ name, branding, website design, original written content, product descriptions, graphics, photographs, visual elements, and other original materials may be protected by trademark, copyright, or other intellectual property rights belonging to Shenzhen Qiyu Technology Co., Ltd. or their respective rights holders.

Except where applicable law permits otherwise, website content may not be reproduced, copied, republished, modified, commercially distributed, sold, licensed, or exploited without appropriate authorization.

You may access and view website content for reasonable personal and non-commercial purposes associated with browsing or shopping from our store.

No provision of these Terms transfers ownership of our intellectual property to a website user.

9. Prohibited Uses

You may not intentionally use the website to:

  • Engage in unlawful, fraudulent, or deceptive activity

  • Violate intellectual property or other legal rights

  • Submit false or misleading information for fraudulent purposes

  • Introduce malware, viruses, malicious scripts, or harmful code

  • Attempt unauthorized access to accounts, servers, systems, or data

  • Circumvent website security or access controls

  • Scrape or collect personal information through unauthorized means

  • Send spam, phishing messages, or deceptive communications

  • Impersonate another person or organization for an unlawful purpose

  • Interfere with website performance or normal operation

  • Use automated systems in a manner that places an unreasonable burden on the website

  • Use website content for unauthorized commercial exploitation

We may take reasonable measures to prevent or restrict activity that threatens the security, integrity, availability, or lawful operation of our website.

10. Orders & Purchases

Purchases made through the Zkussatq™ store are also governed by our Terms and Conditions and other applicable transaction policies.

These include, where relevant:

  • Payment information

  • Order processing

  • Shipping and delivery

  • Order changes and cancellations

  • Returns

  • Refunds

  • Product-related customer support

If you are making a purchase, please review the applicable product information and store policies before completing checkout.

11. Shipping, Returns & Refunds

Detailed transaction rules are provided separately in our Shipping Policy and Return & Refund Policy.

Our current store policies include information concerning processing times, estimated delivery, shipping costs, tracking, order issues, return eligibility, return procedures, return-shipping responsibility, and refund processing.

Where there is a specific transaction-related rule, the applicable transaction policy should be read together with these Terms of Use.

Nothing in these Terms is intended to remove consumer rights that cannot lawfully be excluded.

12. Customer Communications

Customers may contact Zkussatq™ regarding product information, existing orders, shipping, returns, refunds, or other customer-service matters.

Our customer support contact information is:

Email: service@zkussatq.com
Phone: +86 18466208299

When contacting us regarding an existing purchase, please provide your order number whenever applicable.

You agree not to use customer-service channels for abusive, unlawful, fraudulent, threatening, or intentionally disruptive communications.

13. Reviews, Feedback & Submissions

Where the website allows reviews, comments, suggestions, or other voluntary submissions, you should submit only material that you have the right to share.

Submitted material must not intentionally:

  • Infringe another person's intellectual property rights

  • Contain unlawful material

  • Contain malicious code

  • Misrepresent another person or organization

  • Include personal information that you are not authorized to disclose

If you voluntarily provide general feedback or suggestions about our products or shopping experience, we may use that information to understand and improve our products, website, or services, subject to applicable law.

14. Third-Party Services

Our website may rely on third-party services for functions such as ecommerce infrastructure, payment processing, analytics, advertising, fulfillment, shipping, and other technical operations.

Links to third-party websites or services may also appear on our website.

Third parties operate under their own terms, privacy practices, systems, and policies. We do not control all aspects of independently operated third-party websites or services.

The presence of a third-party link does not necessarily constitute an endorsement of all content, products, statements, or practices available through that external service.

15. Privacy & Personal Information

Personal information associated with your use of our website is handled according to our Privacy Policy.

Our Privacy Policy provides information about the types of information that may be collected, the purposes for which information may be processed, the involvement of applicable service providers, cookies and related technologies, and available privacy choices.

Please review the Privacy Policy for additional information about how personal information may be handled.

16. Website Security

We use reasonable measures appropriate to the operation of our store to support website security.

However, no website, network, electronic transmission, or data-storage method can be guaranteed to be completely secure or continuously free from technical risks.

Users should take reasonable precautions when accessing online services, including protecting account credentials and using appropriately secured devices and networks.

Nothing in this section is intended to limit obligations imposed on us by applicable law.

17. Website Availability

We may periodically maintain, update, modify, suspend, or restrict portions of the website where reasonably necessary.

Website availability may also be affected by hosting providers, networks, payment systems, technical services, maintenance, or circumstances outside our direct control.

Although we aim to maintain reliable access, uninterrupted or error-free availability cannot be guaranteed.

Where reasonably possible, we may take steps to restore affected services or correct material website issues.

18. Changes to Website Features

We may update or modify website layouts, product collections, navigation, content, features, or technical functionality as our store develops.

The availability of a particular website feature at one time does not guarantee that the same feature will remain available indefinitely.

Changes to website functionality do not remove rights that customers have already acquired under applicable law or an accepted transaction.

19. Disclaimer

Website information is provided for general product, shopping, and customer-service purposes.

To the extent permitted by applicable law, we do not guarantee that every website function will operate continuously or that all content will be free from minor technical or typographical errors.

Product-specific information should be considered together with the applicable product page and any instructions supplied with the product.

Nothing in this section excludes warranties, guarantees, consumer protections, or other rights that cannot legally be excluded.

20. Limitation of Liability

To the extent permitted by applicable law, Shenzhen Qiyu Technology Co., Ltd. is not responsible for indirect or consequential losses resulting from misuse of the website, unauthorized activity by a user, or circumstances outside the reasonable scope of the services provided.

Any limitation of liability contained in these Terms applies only to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts liability where exclusion or restriction would be prohibited by applicable law.

21. Consumer Rights

These Terms of Use do not exclude, restrict, or modify mandatory consumer rights that apply to a customer under applicable law.

Customers in certain jurisdictions may have statutory rights concerning products, ecommerce transactions, privacy, refunds, or other matters that cannot be waived by contract.

Where mandatory law provides greater protection than these Terms, the applicable mandatory protection will continue to apply.

22. Suspension or Termination of Access

We may restrict or terminate access to the website where reasonably necessary because of unlawful activity, fraud, security threats, material misuse, or repeated conduct that interferes with the operation of the store.

Any restriction will be applied subject to applicable law.

Termination of website access does not automatically remove rights or obligations that arose from a valid transaction before termination.

23. Changes to These Terms of Use

We may update these Terms of Use when our website, services, business practices, or applicable requirements change.

The current version will be published on this page.

Updated Terms apply from their effective date. Changes do not retroactively remove rights that have already arisen under applicable law.

We recommend reviewing this page periodically if you use the website regularly.

24. Relationship With Other Store Policies

These Terms of Use should be read together with other applicable Zkussatq™ policies, including our:

  • Terms and Conditions

  • Privacy Policy

  • Shipping Policy

  • Return & Refund Policy

  • Payment Information

  • Other policies displayed during the shopping or checkout process where applicable

Where a more specific policy addresses a particular transaction or service issue, that policy should be considered together with these Terms.

Nothing in this section permits a store policy to override mandatory rights provided by applicable law.

25. Applicable Law

Use of the Zkussatq™ website is subject to applicable laws and regulations.

Depending on your location, mandatory laws in your jurisdiction may provide additional rights or protections.

Nothing in these Terms of Use is intended to override legal rights that cannot validly be excluded or restricted by contract.

26. Contact & Business Information

Questions about these Terms of Use, website access, product information, or an existing Zkussatq™ purchase may be directed to:

Zkussatq™
Owned and operated by Shenzhen Qiyu Technology Co., Ltd.

Owner: Liu Yang
Legal Company Name: Shenzhen Qiyu Technology Co., Ltd.
Business Address: Room 401I, Building 5, Shenzhen Software Park, No. 2 Gaoxin Middle 2nd Road, Maling Community, Yuehai Subdistrict, Nanshan District, Shenzhen, China
Customer Support Email: service@zkussatq.com
Phone: +86 18466208299

For purchase-related questions, please include your order number whenever applicable.