These Terms of Service apply when you visit, shop from, or otherwise interact with the Zkussatq™ online store. Zkussatq™ is operated by Shenzhen Qiyu Technology Co., Ltd. References to “we,” “us,” and “our” in these Terms refer to the store operator.
By accessing our website or placing an order, you agree to these Terms and the policies referenced throughout our store. If you do not agree, please discontinue use of the Services.
1. Using Our Store
You must be legally permitted to use online shopping services and enter into purchases in your location.
When providing account, order, delivery, or payment information, you agree that the information is accurate and current. You are responsible for maintaining the security of any account credentials associated with your use of our store.
The website may not be used in a way that violates applicable law, interferes with its normal operation, or compromises the experience or security of other users.
2. Zkussatq™ Products
Our Light Collection includes table lamps, bedside lights, rechargeable lighting, and related designs intended for compatible household environments as described on the applicable product page.
We make reasonable efforts to present product dimensions, materials, lighting specifications, finishes, and other details accurately. Minor differences may occur between physical products and their appearance on different screens or under different room lighting.
Product specifications, finishes, availability, and collection details may occasionally be revised as products develop.
3. Orders
Submitting an order does not necessarily mean that it has been accepted. An order may require successful payment authorization and order verification before fulfillment begins.
We may decline or cancel an order where reasonably necessary, including situations involving unavailable inventory, incorrect pricing, suspected unauthorized activity, payment issues, or incorrect order information.
If payment has already been collected for an order we subsequently cancel, the applicable amount will be returned according to the original payment method.
Please review product selections, colors, quantities, and delivery information carefully before completing checkout.
4. Prices & Payment
Prices are displayed in U.S. Dollars (USD) unless otherwise indicated.
The amount presented at checkout will reflect the product price and applicable shipping charges or other amounts presented before the purchase is completed. Taxes, duties, or import charges may apply depending on the destination and applicable rules.
Available payment methods are displayed during checkout. Payment information is handled through the applicable payment service providers rather than being directly stored by Zkussatq™ as complete card details.
Prices, promotions, and product availability may change from time to time. Changes do not alter an order that has already been accepted except where necessary to correct an evident error or as otherwise permitted by law.
5. Shipping
Orders are shipped according to the processing and estimated delivery information provided in our Shipping Policy.
Delivery dates are estimates and may be affected by carrier operations, customs procedures, weather, holidays, destination conditions, or other circumstances outside our reasonable control.
Customers are responsible for providing a complete and accurate delivery address.
Please refer to our Shipping Policy for current processing times, shipping charges, tracking information, and international delivery details.
6. Returns & Refunds
Eligible purchases may be returned according to our Return & Refund Policy.
Return authorization may be required before sending a product back. Eligibility, condition requirements, return-shipping arrangements, damaged-item procedures, and refund processing information are explained in that policy.
Nothing in these Terms is intended to exclude consumer rights that cannot lawfully be excluded in the customer's jurisdiction.
7. Product Use
Zkussatq™ lighting products should be used according to their stated specifications and any instructions supplied with the product.
Customers should use the specified power input, charging method, adapter, and intended environment where applicable. Products should not be improperly modified, disassembled, exposed to unsuitable conditions, or used outside their stated purpose.
Rechargeable products should be charged using compatible equipment that meets the specifications provided for the product.
8. Website Content & Intellectual Property
The Zkussatq™ name, branding, website presentation, original product copy, graphics, photographs, and other original store materials may be protected by trademark, copyright, or other intellectual property rights belonging to us or their respective rights holders.
Access to our website does not grant permission to reproduce, republish, commercially distribute, modify, or exploit protected content without appropriate authorization.
Reasonable personal and non-commercial use of the website is permitted.
9. Third-Party Services
Certain store functions may rely on third parties, including ecommerce infrastructure, payment processing, analytics, advertising, shipping, or other technical services.
External websites may also be accessible through links on our store. Third-party services operate under their own terms and privacy practices, and their availability or content may be outside our control.
10. Acceptable Use
You may not intentionally use our website to:
• Conduct unlawful or fraudulent activity
• Infringe intellectual property or other legal rights
• Introduce malware, malicious code, or harmful technologies
• Circumvent website security measures
• Attempt unauthorized access to accounts or systems
• Collect personal information through unauthorized means
• Send spam, phishing material, or deceptive communications
• Disrupt the normal operation of the store
Access may be restricted where reasonably necessary to protect the website, our customers, or our legal rights.
11. Accuracy of Information
We make reasonable efforts to keep store information current, but occasional typographical, technical, pricing, availability, or product-description errors may occur.
Where an evident error is identified, we may correct the information and, where necessary, contact affected customers regarding an order.
12. Availability of the Website
We may periodically update, maintain, modify, or temporarily restrict portions of the website.
While we aim to provide reliable access, uninterrupted availability cannot be guaranteed because website operation may depend on networks, hosting services, payment systems, and other technologies outside our direct control.
13. Warranties & Consumer Rights
Products and website services are provided subject to applicable laws and any rights that customers may have under mandatory consumer-protection legislation.
To the extent permitted by applicable law, we do not make additional warranties beyond those expressly stated on our website or provided with a product.
Nothing in these Terms limits rights or remedies that cannot legally be waived or restricted.
14. Limitation of Liability
To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising from circumstances outside the reasonable scope of the transaction or from misuse of a product.
Any limitation described in these Terms applies only to the extent legally permitted.
Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.
15. Customer Feedback
If you voluntarily send suggestions or general feedback regarding Zkussatq™ products or our shopping experience, we may use that feedback to understand and improve our products, store, or services.
Please do not submit material that you do not have the right to share.
16. Privacy
Personal information associated with use of our store is handled according to our Privacy Policy.
That policy explains the types of information we may collect, why it may be processed, how service providers may be involved, and the privacy choices available to customers.
17. Changes to These Terms
These Terms may be revised when our store, services, business practices, or applicable requirements change.
The current version will be published on this page. Changes apply from the effective date of the updated Terms and do not retroactively remove rights that have already arisen under applicable law.
18. Applicable Law
These Terms and purchases made through our store are subject to applicable laws and regulations.
Depending on where you live, mandatory consumer-protection laws in your jurisdiction may provide additional rights. Nothing in these Terms is intended to override rights that cannot legally be excluded by contract.
19. Contact
Questions about these Terms or a Zkussatq™ order may be directed to:
Zkussatq™
Operated by Shenzhen Qiyu Technology Co., Ltd.
Room 401I, Building 5, Shenzhen Software Park
No. 2 Gaoxin Middle 2nd Road, Maling Community
Yuehai Subdistrict, Nanshan District, Shenzhen
Email: service@zkussatq.com